Ethical Standards Policy

Sollos is committed to retail being a tool for
good in the world, and believes that our customers shouldn’t have to be experts
to live in alignment with their values.

We actively avoid the extractive supply chain
practices common in big box retail. When selecting suppliers, brands, and
products to feature in Sollos, we are conscious of:

 We aspire for the highest levels of
transparency in our supply chain, and aim to prevent harm through our supply
chain rather than leveraging profit-sharing mechanisms. We invoke three key
principles in our curation and selection of suppliers, brands, and products.

1. Waste reduction by design
We subscribe to the philosophy of ‘Reduce,
reuse, recycle’, in that order.

At Sollos we don’t stock products that are
disposable or designed to be used and thrown away, unless there is an easy and
responsible end of life plan for the product, and a reasonable justification
for their consumption. We’re a big believer in upcycling and giving new life to
old products or materials.

Specifically we look for:

In the future we’d like to celebrate products
that are made from other things, and encourage the transformation of old products
into new ones through return-to-supplier
and restore and resell schemes.

2. People over profit
We prefer to secure products directly from the
source - the people who made it - and we pay them a price they deem to be fair
for their work[1].We ask for
details about the people, and processes involved in production and make aspects
of this information publicly available (even if we don’t like what it says). We
work with and educate many of our suppliers on aspects of their own business,
including fair pricing and small business planning. We don’t go anywhere near
forced labour, child labour, sweatshops, or other employment practices known to
be exploitative.

We have a network of trusted suppliers or
aggregators of suppliers, and leverage reputable international standards and
accreditations like that of the World Fair Trade Organisation.

Specifically we look for:

Sollos is aiming for at least Living Wage
payments to 100% of the people in our supply chain and our staff. All our
small-scale suppliers set their own pricing in discussion with Sollos.

3. Planet over product
We ask questions about the provenance of the
materials involved in all of our products, and make that information public
where possible (even if we don’t like what it says). We say no to amazing
products that don’t have responsibly sourced materials. We actively encourage
our suppliers to improve the efficacy of their own supply chain to optimise for
environmental sustainability, and follow this through with fair prices for
quality items. We work with many of our suppliers and try to help them solve
supply chain issues or gain better transparency about the materials they are
using.  This extends to include relevant
accreditations for natural fibres and their minimal environmental footprint
(e.g. Rainfed Organic Cotton).

Specifically we look for:

- Transparency of what materials are in the product, and where they came from
- Evidence of sustainably sourced materials, including any third-party accreditations
- The carbon footprint of the materials, including transport from source
- The ‘best available option’ being used as a materials source
- Renewable or recycled sources (e.g. NZ Merino Wool, recycled silver, slink skin leather)

updated 24 August 2021

[1] Sollos is aiming for at least
Living Wage payments to 100% of the people in our supply chain. All our
small-scale suppliers set their own pricing in discussion with Sollos.